Kaohsiung International Airport  Online

Email handling satisfaction survey

1. 1. (*) How many days later did the formal answer reach you?
   • within 10 days
   • 11－20 days
   • 21－30 days
   • more than 31 days
   • can’t remember
2. 2. Have you ever been informed by the competent authority? that your petition may take more than 30 days and its reasons yes no
3. 3. (*) Whether your problem has been resolved? yes no
4. 4. (*) Did the response provided by the relevant authorities meet your expectations?
   • very satisfactory
   • satisfactory
   • fair
   • unsatisfactory
   • very unsatisfactory
   • no comment
5. 5. Why you were unsatisfied？
   • the problem remained unsolved
   • bad attitude in handling
   • too slow
   • the answer was routine and lack of sincerity
   • he laws or regulations were distorted or wrongly quoted
   • the authorities concerned pass the buck to each other
   • the answer was inconsistent with the facts
   • other:
6. 6. Have you ever petitioned to this Administration before?
   • yes
   • no
7. 7. Did you petition this time for the same old case you had made before
   • yes
   • no
8. 8. Why did you petition again?
   • Your previous petition had not been answered
   • the result was against your expectations
   • the authorities concerned pass the buck to each other
   • the case had new development
   • the case was closely related to public interests
   • other:
9. 9. (*) Name
10. 10. Email